Appendix 1: Payment Plan Conditions of Use


This document outlines the rights and responsibilities you have regarding the ability of The Career Academy and Eazycollect to directly debit your nominated bank account for any instalments or payments due by you under the terms and conditions of this Contract. All communication and queries relating to this Contract and the provision of the Services should be directed to the Facility.

Please note that as you have signed up online or by telephone and have not signed a paper mandate, you authorise (A) The Career Academy to send instructions to our nominated billing agency to your bank to debit your account and (B) your bank to debit your account in accordance with the instruction from The Career Academy.

If your payment falls due on a weekend or Bank Holiday, it will be collected on the next business day. If any of these details are incorrect or if you have any questions regarding your Direct Debit, please do not  hesitate to contact us on 0800 112 0911 or email

However, if your details are correct you need do nothing and your Direct Debit will be processed as normal. You have the right to cancel your Direct Debit at any time. A copy of the Direct Debit Guarantee is below. Please note that The Career Academy will appear on your bank statement for these direct debit payments.

You will receive a confirmation email from Eazycollect of the set-up of your Direct Debit Instruction

Deferring or stopping a payment

Should you wish to defer a payment to another date you must contact The Career Academy at least 3 business days before the date of that payment to request the deferment. Deferments are entirely at the discretion of The Career Academy and will depend on the length of deferment, the current state of your account and your history. You may request us to stop an individual payment however you will still be liable to make this payment by some other method or your account will become overdue

Altering the schedule

Should you wish to alter the payment frequency or Day to Debit, contact The Career Academy and we, at our discretion, may be able to make the changes you require. Any changes made will not affect the total amount you would otherwise have paid over the minimum term of your Contract.

Your other responsibilities

In addition to those already mentioned, you are responsible for ensuring that your nominated account can accept direct debits. If it is not, it is your responsibility to provide The Career Academy with a new account number.