Contact us

Office Details

Office hours: Monday to Friday 9am to 5pm

Phone: 0203 670 5017 or 0800 112 0911

Address: 611b 120 VYSE Street Hockley, Jewellery Quarter, Birmingham B18 6NF 

Contact Form

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You can call us between 9am and 5pm on this number 0800 112 0911 or you can chat with us in the chat which will connect you with one of our student advisors

Students need to contact Student services for any detail changes to be made and updated at

The Career Centre is available to all students throughout your time with us.

If you have any feedback visit our Trustpilot or reach out to our student services team via

You can Contact tutors by emailing or using the orange help button in Totara
Of course. We offer course extensions if needed.

You have a 14 day cooling off period to get a full refund. Just fill in the form on this page and fill in the form

There are no prerequisites to enrol into a course with The Career Academy. All you need is a computer and internet connection.
You will have access to the TCAG201 – Introduction to The Career Academy which is located on their main dashboard. This includes “Getting Started” “Online Learning Navigation” and “Study Support”. You also have access to the online course content they are able to refer to and receive unlimited tutor support. The Orange Help button is available in your learning platform for any support or questions you have.