HPTU1003 – Certificate in Hotel Operations Management

Discover everything you need to know about managing a hotel!

Learn about hotel resort and hospitality management with this interactive online course. The most successful hotel managers have training, experience, networking (industry connections), communication and I.T. skills, personality, creativity, problem solving skills, awareness, attitude and more. From the front desk to building maintenance, this course covers it all!

(4 customer reviews)
Product Reviews

4 reviews for HPTU1003 – Certificate in Hotel Operations Management

  1. Sulieti Hopotoa

    Career academy offered what i needed and that was an online course and the fees was very affordable Thank you to the tutors who helped me along the way, for randomly checking up on to see if i was making progress, and also for the excellent feedbacks so that i can further my understanding in questions i was confused with. The fast reply and marking of assessments. The quiz helped me alot revise what i have read in the course notes

  2. Suzan Corbett

    Just by chance, and because of the promotion price The language used (formal English) was very difficult ! It was almost "legal speak". I really feel sorry for students who come from non-English speaking backgrounds.
    It made me fall asleep sometimes.The course is not presented in an exciting way at all The assignment questions are difficult to understand sometimes, I think a revision is in order.
    Some questions are irrelevant, for example the question about heating throughout the building I feel the course needs a complete overhaul. the only thing I actually liked was my tutor My tutor was really good =)

  3. Jessica Saunders

    I wanted an online course that I could do at my own pace and is affordable. Also, anytime I had a question and clicked the help button, the tutors were very helpful. I really enjoyed this course, thank you for this opportunity and experience!

  4. Darcy Ortiz

    I have not as yet contacted a tutor, aside from a few spelling and punctuation mistakes I find the course to be very educational and thorough in explaining all the components that i am required to learn about.

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Developed and delivered by industry experts
Practical course content to get you workplace ready!
Learn in your own time and at your own pace
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Key Benefits

  • Gain employment or progress your career with this professional qualification
  • Understand how a hotel operates and learn effective management policies
  • Learn to manage hotel reception including customer service and communication
  • Learn to manage a variety of hotel food services including room service, bar and restaurant
  • Improve the ratings of your current hotel with new knowledge and deeper insight!

This course is designed for

  • Those working in the industry who want to take a step up the ladder
  • Anyone looking to get their foot in the door at a hotel
  • Those in the tourism industry looking to improve their CV
  • Anyone working in hotel management interested in improving their skills and knowledge

Our students say

★★★★★ “I wanted an online course that I could do at my own pace and is affordable.Also, anytime I had a question and clicked the help button, the tutors were very helpful. I really enjoyed this course, thank you for this opportunity and experience!” – Jessica Saunders

Course summary

Investment: £499 + VAT or from only £25 per week with our interest FREE payment plan. Click here to enrol now


Assessments: Includes case studies, quizzes and written assessments.


Delivery and support: Online with expert tutor support via email or phone.


Duration: Approximately 10 hours per module. Learn at your own pace, but ideally complete in nine weeks.


Access time: We allow up to 6 months access to this course.


HPTG113 – Scope & Nature of Hotel Management

HPTG119 – Organisation of the Workplace

HPTG126 – Staff Management

HPTG106 – Control Systems in Hotels

HPTG110 – Front Desk Management

HPTG125 – Servicing Rooms & general Cleaning

HPTG105 – Building & Facility Management

HPTG102 – Activities Management

HPTG109 – Food Service in Hotels

Accredited by ICOES

ICOES, the International Council for Online Educational Standards guarantees you a high standard of content with measurable outcomes from a reputable training organisation. ICOES is the accrediting body that establishes, monitors and continually develops the educational standards of online teaching institutions.

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